Process and Operations Manager of Donations

OMF International - Canada | Scarborough, ON, Canada

Posted Date 3/22/2024

Join our National Office team in Canada and help educate, equip, inspire, and mobilize the Canadian church to join in God’s work among East Asians.

Job Description

The Process and Operations Manager of Donations is responsible for the end-to-end process management and donation operations.

As a Process and Operations Manager of Donations, you will be ensuring that all donations are processed correctly in a timely manner, sending acknowledgements to donors, answering their queries, and sending reports to fund managers and resolving any issues with donations.

This role needs to be served in a full-time capacity. Start Date: Immediately


  • Sorting and distributing the mail for the National Office,
  • Opening donation envelopes, coding and entry into donations management system.
  • Process reoccurring and third party direct deposit transactions on a daily basis.
  • Reply to or direct all inquiries related to donations to the correct person.
  • Ensure acknowledgements and tax receipts are printed and mailed or emailed on a routine basis.
  • Run reports at month end and as required.
  • Do month-end donation reconciliation and general journal entries as required.



  • Proven Christian character.
  • Available to serve and help, a team player, relates well with people, gracious, polite, prayerful, patient, and readily accessible.
  • Comfortable with general routine tasks, detailed, able to think out of the box and looks for ways to improve the process.
  • Able to work under pressure and ask questions.
  • Does work in the stated standard and in a timely manner.
  • Effective written and verbal communication skills.
  • Types at a proficient speed.
  • Proficient in Microsoft Office, particularly Excel at an intermediate level.
  • Ability to investigate and solve problems.
  • Must reside in Canada and either be a citizen, permanent resident or in possession of a valid work permit.


  • Two to three years’ experience in a similar role.
  • Intending to obtain professional accounting designation.
  • Familiarity with Canadian donation tax receipting regulations.
  • Highly computer literate with advanced knowledge of Excel and Word.
Ministry Focus
Mission Sending
Employment Status
Full time

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