Director of Operations and Finance

Calgary Pregnancy Care Centre Association | Calgary, AB

Posted Date 10/03/2019

Name: Director of Operations & Finance

Position 116

Supervised by: Executive Director


Who We Are:

The Calgary Pregnancy Care Centre is a non-profit agency offering assistance for anyone facing an unplanned pregnancy or experiencing post-abortion stress. We have been caring for women, youth and families since 1985. We are committed to providing high quality support and programs powered by a passionate and dedicated team. For information about our organization please refer to our web site at


Position Summary:

The Director of Operations and Finance is a key member of the leadership team. Key accountabilities include the effective management of the organization’s, financial controls and reporting, operational effectiveness, policies and procedures, program evaluation, information systems and donor management administration. Other responsibilities include administrative oversight of human resource management and policy development in conjunction with the Board of Directors. This position provides leadership to support staff and external service suppliers in the finance, information systems and administrative functions. The position requires the handling of confidential financial and donor information.


Primary Responsibilities:

  1. Leadership
  • In partnership with the Executive Director, coordinate the annual operations plan and budget, providing leadership in the successful implementation of each.
  • Support the Director of Communications in developing and execution of the marketing plan.
  • Lead the performance management process that measures and evaluates progress against organizational goals.
  • Implement the strategic plan and monitor outcomes.
  • Cultivate the values of CPCC within the organization.
  • Oversee day-to-day facility operations of the Centre.
  • Participate in leading and supervising staff and volunteers as needed.
  • Manage all external vendor relationships.


  1. Fund Development & Public Relations
  • Support fund development initiatives in collaboration with the Executive Director.
  • Assists with public relations, coordinating speakers and in-Centre promotional activities.


  1. Management


Provide supervision to accounting, budgeting and financial planning segments and lead monthly financial review meetings.

Ensure effective communication with Executive Director to proactively resolve financial changes and challenges.

Manage the relationship with the external auditor

Respond to any regulatory questions, ie CRA, Service Alberta

Develop and maintain effective finance policies and procedures.


Information Services/Technology

Provide leadership in identifying appropriate information systems.

Provide oversight to ensure all operational equipment is maintained and support staff with basic IT trouble shooting.

Work with outside technology consultants to ensure systems are functioning appropriately.

Central administration of all databases (ex. DonorPerfect, Sage Accounting, Ekyros)

Ensure regular system maintenance and consistent back-ups are completed.


Human Resources

Support and administrate human resource functions including policy, compensation and benefits.

Develop and maintain effective processes and policies.

Create and provide oversight to recruitment processes for volunteers and staff

Ensure best practice for performance evaluations.

Organize volunteer and staff to meet administrative needs



Liaise with insurance providers and insure all assets.

Handle business calls pertaining to facility management and maintenance.

Provide oversight for purchasing and ordering, ensuring timely service and compliance with budgetary constraints.

Ensure compliance with organizational policies and procedures.


Board Relations

Support the design, implementation and execution of policies and procedures in conjunction with the Board of Director's Policy Committee.

Complete fiscal reporting to the Board on an ongoing basis.


The successful applicant will typically possess a degree in Business/Commerce and either a Chartered Professional Account designation or Master's degree in a related discipline. This position recommends considerable experience, minimum five (5) years, in Accounting and Finance, Human Resources, and Business Administration.

Experience in the following areas are considered assets:

  • Policy and program development;
  • Not for Profit organizations;
  • Technical writing and reporting to senior management.

The successful applicant must be able to demonstrate the following competencies:

  • Respect and uphold the Statement of Principle, Statement of Faith, and Policies of the Centre.
  • Be of the Christian faith and be able to actively participate in faith-based discussions as a guardian of the CPCC vision.
  • Have extensive experience in office operations and general management of running an office and exhibit excellent organizational skills.
  • Be self-motivated, dependable, and responsible.
  • Be committed to ongoing learning and development.
  • Have experience in an administrative position with direct experience in supervising staff in an efficient and professional office setting.
  • Exhibit strong skills in interpersonal communication and public speaking skills.
  • Develop and implement strategic plans and goals for the program and remain current with relevant research materials.
  • Understanding accounting principles and financial concepts.
  • Demonstrate high proficiency with respects to personal computers and the Microsoft Office Suite (MS Word, MS Excel, MS PowerPoint).



  • Successful applicants must provide proof of qualifications.
  • Only education obtained from an accredited institution will be recognized as meeting the minimum qualifications.

An enhanced security clearance must be completed as a condition of employment.

What We Have to Offer:

  • Free Downtown Parking
  • Extended Health Benefits
  • Fun, dynamic team culture
  • An opportunity to continually grown and learn
  • Ability to make a difference in the lives of others


How to Apply:

Forward resume and cover letter with Director of Operations & Finance in the subject of the email to Position open until suitable candidate is found.

We thank all applicants for their interest. Only those selected for interviews will be contacted.






Ministry Focus
Pregnancy Resource Centre
Employment Status
Full time

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