Residence Manager

Redeemer University College | Hamilton, ON

Posted Date 10/08/2019

About Redeemer:

For nearly 40 years, Redeemer University College has stood out across Canada for its commitment to a Christian undergraduate liberal arts and sciences education that develops the whole person.  Rooted in a Reformed Biblical worldview, and including a diverse community representing over 50 Christian denominations, Redeemer seeks to answer the fundamental questions about where we fit into God’s story while it prepares students to engage in society’s biggest challenges.  A rigorous academic program with an interdisciplinary core is supported by a vibrant community characterized by caring discipleship.  The result is an enriching and transformational education experience integrating faith, learning and service.  


Redeemer offers 39 majors and streams that lead to either a Bachelor of Arts, Bachelor of Science or Bachelor of Education degree.  Redeemer currently serves nearly 800 students, with almost 100 faculty and growing.  Faculty are engaged in teaching, service to the community, and research, some of which is supported in part by the Natural Sciences & Engineering Research Council of Canada (NSERC), the Social Sciences & Humanities Research Council of Canada (SSHRC), and other funding agencies and donors.  


A privately funded and publicly chartered institution, Redeemer offers excellent Christ-centred undergraduate teaching, strong investments in research, rich student-faculty interaction, and unique opportunities for experiential and holistic learning.  As a member of Universities Canada, Redeemer produces graduates who are accepted into graduate programs across the continent and beyond.  In recent national surveys, Redeemer students have ranked the school as one of the top universities in Canada for overall student satisfaction, especially for providing a nurturing and challenging academic environment along with its warm on-campus community.  


Located on a beautiful 86-acre campus in Hamilton, Ontario, Redeemer operates under a charter from the Government of Ontario and is a member of Universities Canada (UC), the Council for Christian Colleges and Universities (CCCU), and the Canadian Council of Christian Charities (CCCC).


The Position:

The Residence Manager (RM) assists in the oversight of campus life by building relationships with students, providing supervision for the residence life program, attending to critical situations, and promoting adherence to community expectations. The RM seeks to encourage student’s academic, personal, and spiritual growth by facilitating co-curricular activities and assisting in the development of a safe, nurturing campus environment.



  • Build healthy relationships with students, furthering learning outcomes established by the Student Life department that fall under the broad framework of spiritual formation, personal growth, accountability and development and service learning through community engagement.
  • Provide oversight and supervision to the residence life program by assisting with the planning and implementation of monthly training sessions, facilitating an evaluation process for the student residence life staff, and assisting with the hiring process in spring and the check out process in April.
  • Manage conflict situations as they arise by connecting with students and helping them to resolve conflict, utilizing restorative justice measures, if appropriate.
  • Manage crisis situations and provide leadership during a crisis, including being generally accessible with specific on-call hours (i.e. overnights and weekends).
  • Hold students accountable to conduct outlined in the Student Conduct Code.
  • Assist with the housing placement process.
  • Performing a variety of administrative duties that further a well-functioning residence experience such as: Residence inspections (minimum 2 per year), Check-in/ check-out procedures (start and end of each term).


Preferred Skills and Attributes:

  • Experience with on-campus residence life programming and a strong affinity for working with 18-24 year old students required.
  • Experience in crisis management preferred with strong working knowledge of emergency response protocols.
  • Strong written and verbal communication skills are necessary.
  • Experience with diverse cultures preferred.
  • Strong computer literacy skills for basic applications/willingness to learn expected.
  • Excellent verbal and written communication skills.
  • Knowledge and understanding of various types of assistive technology.


Other Requirements:

  • Understanding of, and commitment to Redeemer University College (mission, values, and Reformed Christian identity) and ability to articulate its mission effectively and persuasively
  • Participate in communal activity that supports and encourages a university campus environment where the holistic development of all persons embodies Christian principles that advance the mission and Christian character of Redeemer University College
  • The Residence Manager is required to live on campus for which a housing benefit will be provided



  • Bachelor’s degree as a minimum; Master’s degree in higher education, social work or related field preferred.

Position Reports to:  Director of Residence Life

Submit Applications to: (please quote Position Title in Subject line)

Expiry Date:  October 20, 2019 (applications will be considered as they are received)


Applicants are requested to email their application materials and include a statement that articulates their faith perspective and its relation to the mission of Redeemer University College. A range of qualifications are evaluated including distinguishing characteristics that demonstrate congruence with our identity as a university in the Protestant and Reformed Christian tradition. Only applicants selected for an interview will be contacted. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Ministry Focus
Christian School
Employment Status
Full time

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