Executive Director – Grace Village
An executive search conducted by Nelson/Kraft & Associates on behalf of Grace Village.
We are living in a time when the needs of our senior population are at the forefront of our minds. The Executive Director will be empowered to take Grace Village to the next level. We are looking for an Executive Director who is up for a challenge, wants to be part of a dynamic team, and has a passion and heart for seniors. The Executive Director will advocate for seniors, be gifted in building internal and external connections, be community minded and actively contribute to fundraising.
To learn more about our journey and our longstanding history of serving the needs of seniors in our community, please visit our website at www.gracevillage.ca
Grace Village is a 120-room senior’s residence located in Sherbrooke, Quebec. Since 1957, Grace Village has been committed to providing a full continuum of care in a supportive living environment where seniors can maintain a sense of independence and fulfillment. Faithful to the spirit and mission of our founders, Grace Village’s values and traditions serve to ensure that all residents benefit from the respect and compassion inherent in the Christian faith.
We operate as a non-profit, certified private seniors’ residence, fully funded by the generous support of donors. Building on a rich history of demonstrating our core values in a family-oriented environment, our teams work collaboratively to deliver high-quality, life-enriching care and services. We serve primarily, but not exclusively, the local anglophone community, welcoming seniors from throughout the Eastern Townships.
Grace Village offers accommodation for a broad spectrum of seniors' living needs:
- Village Life: Independent living
- Village Assist: Assisted senior living
- Village Nursing Care: For seniors with physical and / or medical support needs
- Village Memory Care: For seniors with reduced cognitive abilities (e.g., Alzheimer’s and dementia).
We are blessed by dedicated volunteers and a network of community partners. We apply approaches and practices that are often held out as best practices by our partners in the healthcare community. At the same time, we continue to learn and implement contemporary methods in order to stay current and pursue excellence.
WHO YOU ARE
This is a wonderful opportunity to use your knowledge and experience to boldly lead a dedicated team of professionals. You will be recognized as possessing strong leadership and communication skills with the ability to mobilize people to achieve results. You will have proven experience in planning, directing, and evaluating operational, financial and management systems and physical resources, including human resource management. You will understand the value of relationships with key stakeholders and proactively build community engagement. You will be a skilled generalist with a consultative approach and high emotional intelligence. You will manage with transparency, exude diplomacy, and demonstrate genuine consideration towards others. You will encourage critical thinking and innovation in problem solving activities. You will be knowledgeable in creating, monitoring, and maintaining systems to ensure resident safety and positive outcomes of a high standard, in clinical care and services in a long-term care setting.
THE ROLE DESCRIPTION
Reporting to the Board of Directors, the Executive Director (ED) provides leadership to the organization in strategy, operational performance, revenue development and team leadership. This position requires management expertise, strategic planning abilities and excellent interpersonal skills. In fulfilling Grace Village's mandate, the ED directs the Leadership Team to ensure that resident care objectives are achieved in a manner consistent with Grace Village's mission, vision, and values which reflect our rich Christian heritage.
The Executive Director develops strategic partnerships with public and private sector organizations to continuously enhance the impact of Grace Village programs and services. In collaboration with the Board of Directors, the Executive Director ensures that the appropriate policies, procedures, systems, and other infrastructure are in place to sustain a disciplined, resident-focused, results-based organization.
Goal: Provide strategic leadership in operational planning, management of risk, ethical decision-making, and innovation.
- Formalize and implement the strategic plan of the organization that fulfills the mission and vision, translating it into short and long-term operational goals.
- Ensure operational plans are developed to achieve the goals and objectives of the residence and to guide day-to-day activities that are aligned with the organization’s mission, vision, values, and strategic direction.
Goal: Provide strong leadership skills which encourage the participation, commitment and contributions of staff that result in the provision of high-quality resident care and the creation of an innovative environment of excellence.
- Responsible for the effective operation and administration of Grace Village in accordance with provincial health ministry legislation.
- Ensure that the organization is in compliance with all applicable legislation, regulatory requirements and health ministry standards.
- Develop a strong financial foundation to support organizational sustainability.
- Responsible for the protection, control, management and effective utilization of the physical and financial resources of the residence, including budget and internal controls.
- Provide leadership in the creation of a safety culture within the residence and contribute to safety initiatives.
- Establish processes to ensure accountability at all levels of operations.
- Prepare regular reports, and provide useful, timely and accurate information to the Board of Directors in order to effectively manage quality, risk and budget.
- Seek input on organizational issues, generating and evaluating alternative solutions, to make informed decisions.
- Proven change management experience.
Collaboration with Partners & Stakeholders
Goal: Represent the Grace Village Mission & Values at all levels of the organization. Develop partnerships with external agencies, advocacy groups and the community at large.
- Encourage, facilitate, and participate in appropriate community outreach and professional activities related to long-term care and the operation of long-term care homes.
- Ensure effective communication processes with both internal and external stakeholders, which include resident & family committees, family meetings and regular staff meetings.
- Work collaboratively with the board and the leadership team to fulfill the mission of the organization through building trusting relationships. Communicating proactively and transparently, while seeking input with an open mindset recognizing the power of complementary skills.
- Demonstrate willingness to be accountable through relationship and reporting to the Board of Directors; working collaboratively to fulfill the mission of the organization.
- Provide leadership in the development and implementation of public relations strategies to achieve organizational objectives.
- Establish and strengthen collaborative relationships within the senior care community, social and government organizations, and local businesses to enhance GV’s profile and reputation.
- Participate in long-range planning initiatives and assist with capital projects and fundraising as directed by the Board.
Quality & Compliance
Goal: Create a culture of learning and commitment to continuous improvement.
- Ensure that appropriate policies and systems are in place to achieve effective quality improvement, the management of risk, ethics and safety and the effective utilization of the physical and financial resources across the organization.
- Manage Grace Village in a manner that complies with, or exceeds, the requirements of the Ministry of Health legislative and regulatory requirements and acts on any issues of non-compliance that arise in a timely, effective, and comprehensive manner.
- Financial management and budget development skills.
- Ability to help others communicate effectively, ensuring that communication occurs across all organizational levels.
- Proven ability to promote a person-centered care philosophy.
- Advanced knowledge of continuous quality improvement to be able to achieve positive outcomes for improved quality of resident care and life.
- Demonstrated interpersonal, conflict resolution and problem-solving skills to support a management team.
- Demonstrated time management and delegation skills.
- Demonstrated analytical skills and critical thinking.
- Advanced computer skills, specifically with MS Office Suite; accounting software (an asset).
- Bilingual communication skills in English and French. Ability to effectively communicate both verbally and in writing at a senior management level.
- Demonstrated customer service orientation.
- Commitment to quality and attention to detail.
- Ability to maintain confidentiality.
- Diplomatic and tactful.
- Resourceful and flexible to meet the needs of the organization and the demands of the position.
- Ability to promote and foster effective teamwork and establish an environment of excellence.
- Ability to model the organization’s vision and values, living out the Christian faith (Agreement with Statement of Faith).
EDUCATION AND EXPERIENCE
- Bachelor’s degree in health administration, business administration, finance, or other related discipline.
- Minimum 10 years' senior-level managerial experience; preferably in long term care.
- Demonstrated ability to lead, engage and manage a multidisciplinary team.
- Knowledge and experience in long-term care management is an asset.
- Experience managing and leading change.
Location: Sherbrooke, QC
Application Deadline: November 5, 2021
Short List Interviews: End of November
Start Date: January 2022
Please send a cover letter and resume to firstname.lastname@example.org
To obtain a complete Opportunity Profile, please visit our website
Nelson/Kraft & Associates Inc. is an executive search firm specializing in the recruitment of executive management and fundraising personnel in the charitable sector. We work with a diverse group of not-for-profit organizations through the connection of colleagues in Vancouver, Calgary, Winnipeg, and Toronto.
Nelson/Kraft & Associates Inc. welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.