Executive Director

Nelson/Kraft & Associates Inc. | Surrey, BC

Posted Date 12/06/2018

Search Facilitated by Nelson/Kraft & Associates Inc. for New Hope Community Services Society

New Hope Community Services Society (New Hope) works hard to assist refugee claimants and vulnerable new immigrants by addressing their housing needs and by providing a sense of community.  Their mission is to see these individuals become integrated, interdependent and productive members of Canadian society.  In addition to providing community-based housing, they also connect residents to established local resources for social, personal, spiritual, educational and vocational support, and offer on-site assistance when appropriate.  To date, New Hope has helped over 500 women, men and children from over 60 countries.

Reporting to the New Hope Board of Directors and under its strategic direction, the Executive Director (ED) is responsible for the successful leadership and management of the organization.  The ideal candidate will have a passion for helping refugee families and vulnerable new immigrants, and have the influential abilities to rally church, community and government leaders and volunteers in supporting these families with both resources and compassion.  

The Board has recently completed developing a 10-year strategic plan which includes goals for expanding into multiple housing sites.  Therefore, the Executive Director will need five or more years of senior-level non-profit leadership experience, advanced education (a Master’s degree is preferred), superior operations and budgeting abilities, successful fundraising experience, and will demonstrate personal qualities of integrity, transparency and Christ-like character in keeping with New Hope’s groundwork and values.


Primary Duties & Responsibilities

Leadership and Management

  • Participate with the Board of Directors in developing and carrying out the vision and strategic plan to guide the organization.
  • Identify, assess and inform the Board of Directors of any internal or external issues that affect the organization.
  • Foster effective teamwork between the Board of Directors and the Executive Director and between the Executive Director and staff.
  • Act as a professional advisor to the Board of Director on all aspects of the organization's activities.
  • Provide support to the Board of Directors by preparing meeting agenda and supporting materials.

 Financial Planning and Fundraising

  • Work with staff and the Board of Directors to prepare a comprehensive budget.
  • Responsible for fiscal management of the organization that operates within the approved budget, ensures maximum resource utilization, and maintains the organization in a positive financial position.
  • Develop and oversee all fundraising campaigns.
  • Research alternative funding sources and write funding/grant proposals to increase the monetary resources of the organization.

 Communications and Advocacy

  • Maintain, deepen and refine communications with stakeholders, donors, volunteers and the local and online community.
  • Represent the organization in public activities to enhance the organization’s public profile.
  • Serve as the primary spokesperson to the organization's donors, the media and the general public.
  • Establish and maintain relationships with other organizations to strategically enhance the organization’s mission.

 Operations and Program Management

  • Develop an operational plan that incorporates the goals and objectives that work towards the strategic direction of the organization.
  • Oversee the planning, implementation and evaluation of the organization's programs and services.
  • Draft policies for the approval of the Board and prepare procedures to implement the organizational policies. Review existing policies on an annual basis and recommend changes to the Board as appropriate.
  • Responsible for hiring, leading, coaching and retaining competent, qualified staff.
  • Oversee the implementation of the human resource policies, procedures and practices including the development of job descriptions for all staff.


Personal & Professional Qualifications

  • A master’s degree or equivalency in experience.
  • Five or more years senior non-profit management experience.
  • Alignment and agreement with New Hope’s Statement of Faith and with the Standard of Christian Conduct captured in our policies.
  • Transparent and high integrity leadership.
  • Solid, hands-on, budget management skills, including budget preparation, analysis, decision-making and reporting.
  • Strong organizational abilities including planning, delegating, program development and task facilitation.
  • Ability to convey a vision of New Hope’s strategic future to staff, board, volunteers and donors.
  • Knowledge of fundraising strategies and donor relations unique to the non-profit sector.
  • Skills to collaborate with and motivate board members and other volunteers.
  • Strong written and oral communication skills.
  • Ability to interface and engage diverse volunteer and donor groups.
  • Demonstrated ability to oversee and collaborate with staff.
  • Strong public speaking ability.


Fulfill the calling to disciple all nations as they come to Canada for freedom and a better life through providing them with physical supports and new hope.

Further information on the New Hope Community Service Society can be found at https://newhopecs.org.


Application Deadline: January 15, 2019.

Qualified candidates for this search must be Canadian residents at the time of application.  Thank you.


Contact Information

If you or someone you know, would like to start a confidential conversation about this opportunity or to receive a more detailed Opportunity Profile, please contact Mark Kraft at info@nelsonandkraft.com

About Us

Nelson/Kraft & Associates Inc. is an executive search firm specializing in the recruitment of executive management and fundraising personnel in the charitable sectors.  We work with a diverse group of not-for-profit organizations through the connection of colleagues in Vancouver, Calgary, Winnipeg and Toronto.

Ministry Focus
Parachurch - other
Employment Status
Full time

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