Managing Director

Confidential Employer | Naramata, BC

Posted Date 3/26/2019

Managing Director

A Search Facilitated by Nelson/Kraft & Associates Inc. for The Naramata Centre

The Naramata Centre Society Board of Directors is very encouraged by the positive response to the reopening of their Centre experienced over the last two years.  They are seeking a Managing Director to act on their behalf, ensuring that the Centre continues to progress as a thriving organization.  

The Board has spent significant time rebuilding the operational foundation of the Centre, along with fielding input from committed participants and community leaders far and wide, and renewing the passion for the viability of this nurturing landmark.  In the effort to produce a more efficient organization, the Board has decided to reduce the size of the building and land base, implement an altered programming model, and address financial stressors. 

The Managing Director will take a prime role in building on the positive momentum of the 2016-2019 period, as well as supporting the Board in the successful implementation of there key initiatives, and will be responsible to the Board for ensuring that the mission and vision of the Society are carried out. This includes supporting and expanding the existing summer programs and experiences, building non-summer revenue-producing opportunities, and establishing or improving collaborative partnerships, along with the Centre’s profile, with the South Okanagan community, the United Church, and other stakeholders in Western Canada.


Key Responsibilities


  • Executes board-approved policies.
  • Upholds the values of Naramata Centre and help to build a staff, office, and community culture that furthers the mission, vision, and values of the Centre.
  • Directs and oversees the implementation of short and mid-term strategic plans.
  • Attends Board Meetings.
  • Builds team cohesion amongst staff and volunteer teams.
  • Provides leadership to organization personnel through effective objective setting, delegation, and communication.
  • Conducts staff meetings to engage staff and disseminate pertinent information.
  • Delegates authority and responsibility to other staff and volunteers as appropriate.
  • Works with Board reps, Weekly Leadership Team, and staff to review/finalize the summer (weekly) experience.
  • Supports the Program & Community Experience Manager and the Program Development Committee in developing new and innovative programs that increase attendance at the Centre and grow revenues.
  • Oversees and supports all persons (paid and unpaid) involved in leadership and work at the Centre to fulfill the expectations of their roles.
  • Coordinates and directs employees.
  • Oversees the preparation of office procedure manuals, outlining specific duties and area responsibilities.
  • Ensures that job descriptions are current.
  • Conducts performance appraisals for each employee and key volunteer.
  • Formulates and implements corrective action as needed.
  • Develops policies for Centre operations, including pricing, cancellation, site improvements, rental agreements, and other operational activities, for approval by the Board.

Business Development

  • Responsible for developing and implementing marketing plans to:
  1. Attract new participants to the Centre.
  2. Maintain the number of returning participants.
  3. Achieve overall increases in the number of participants, particularly in the Spring and Fall.
  4. Achieve overall increases in revenue.
  • Develops communications to members and supporters about the work of the Centre.
  • Builds relationships with the community groups, United Church congregations and regions.
  • Develop new partnerships that enhance revenue and broaden program opportunities.


  • Ensures administrative staff are aligned with and knowledgeable of organization business and Board directives/approvals that affect their functions and areas of responsibility.
  • Works with the Board of Directors on governance policy issues by providing support and by initiating approved recommendations or actions.
  • Is knowledgeable of and ensures compliance to minimum standards in accordance with all government legislation, regulations, and guidelines pertinent to the organization’s role as an employer and non-profit agency.
  • Recommends to the Board changes to policies and procedures that would improve the organization.
  • Develops, maintains, and updates job descriptions pertinent to the organization.
  • Determines staff training and/or equipment needs of all volunteers and staff, taking into account annual budget allocations.
  • Submits all information, reports and records as requested or required by law to appropriate government officials or the Board of Directors.
  • Develops and implements operational plans, policies, and goals that further strategic objectives.
  • Implement policies for safety, security, missing children, fire, weather events, beach and lake issues, emergencies on site, etc.
  • Provides oversight on all Centre systems, including registration system, by working with the Centre’s IT contractors.


  • Works with the Board of Directors to ensure that operating results established in the annual budget are achieved or exceeded.
  • Ensures the accuracy, integrity, and timeliness of all financial accounting and reporting.
  • Ensures the preparation of the annual budget for Board approval.


Direct Reports

  • Program & Community Experience Manager
  • Site & Participant Services Manager
  • Bookkeeper/Office Administrator



Personal Attributes

  • Strong communication skills.
  • Marketing experience.
  • Strong initiative and judgement.
  • Willing to pitch in on whatever is required to get the job done.
  • Strong supervision skills.
  • Able to get along well with all personality types.
  • Able to make difficult decisions.
  • Works well with volunteers.


  • Flexible to changing situations.
  • Willing and able to work long hours including evenings and weekends.
  • Experience with facilities management and retreat centres (preferred).
  • Familiar and comfortable with the United Church of Canada values and organizational structure.


  • Demonstrated ability and experience in upholding Naramata Centre Society Values:

Collaboration, Diversity, Integrity, Resilience, Reverence.

  • Skills and knowledge in using technology.
  • Management/supervisory experience.

Find further information on The Naramata Centre Society at


Contact Information

If you or someone you know, would like to start a confidential conversation about this opportunity or to receive a more detailed Opportunity Profile, please contact Mark Kraft and Larry Nelson at


Application Deadline: April 30, 2019

Applications will only be considered from Canadian citizens and Permanent Residents.

Nelson/Kraft & Associates Inc. welcomes and encourages applications from people with disabilities.  Accommodations are available on request for candidates taking part in all aspects of the selection process.


About Us

Nelson/Kraft & Associates Inc. is an executive search firm specializing in the recruitment of executive management and fundraising personnel in the charitable sectors.  We work with a diverse group of not-for-profit organizations through the connection of colleagues in Vancouver, Calgary, Winnipeg, and Toronto.

Ministry Focus
Christian Camp
Employment Status
Full time

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