Program Coordinator - Resonate Global Mission

The Christian Reformed Church in North America - Canada Corporation | Burlington, ON

Posted Date 11/24/2021
Resonate Global Mission, an agency of the Christian Reformed Church in North America (CRCNA), has a full-time (40 hrs/wk) opening for a Program Coordinator. This position will serve the North America (NA) Regional Teams and NA Regional Teams Director by managing and continually improving the systems, processes, and programs for internal operations of the six regions of the CRCNA in North America. Lead the regional team in such areas as planning, budgeting, reporting, and partnerships, and serve as the primary liaison for the NA Regional Teams Director between other departments within Resonate and other denominational support services. 

For consideration, complete an on-line application attaching a current cover letter and resume by midnight (EST) December 17, 2021.


Essential Duties and Responsibilities
1. Provide operational/logistical support for the plans and programs of the North America Regional Teams.

2. Lead the implementation of the Mission Affiliate Program (MAP).  MAP is a relationship strategy managed in collaboration with Program and Advancement staff. The goals of the program are: 
  • to steward and grow church affiliation with Resonate as their primary mission partner
  • to engage all types of CRC churches to live out God’s mission in their neighbourhoods and in the world
  • to demonstrate value and a compelling rationale to CRC churches for an ongoing, robust financial partnership with Resonate.
     A. Works with the NA RMT Director and NA Regional teams to develop and implement Mission Affiliate strategy, particularly supporting the work of the identified MAP coordinator on each regional team. 
     B. Serves as a resource for Regional Teams, especially the Mission Affiliate Regional Coordinators and RMLs.
     C. Manages ongoing church segmentation work for all Regions.

3. Oversee budgets, grants, and finances for the NA Regions (US and Canada) .
     A.  Provide support for the annual budgeting process.
     B.  Monitor ongoing financial activity within the six North America regions.
     C.  Collaborate with Director of Operations and North America Regional Director on budgeting and financial processes.

4. Lead metrics collection and analysis processes for North America Regional Teams, stewarding their inputs to the denominational database. 
     A. In collaboration with other program/operational staff, work toward continual improvement of metrics and evaluations throughout Resonate’s ministry work.
     B. Make meaning and help visualize metrics and data for North America Regional Teams, including the Mission Affiliate Program. 

5. Serve as a liaison for the NA Regional Teams Director with the Mission Innovation Team (MIT), the Mission Support Team, and the Mission Advancement Team (including the communication team), as well as with the other support services in the CRCNA such as IT, Finance, and Human Resources.

6. Any or all other duties assigned by the North America Regional Teams Director.
Supervisory Responsibilities


The requirements listed below are representative of the knowledge, skill and/or ability required.
1. Commitment to Christ and the mission of the church. Professing membership in a local congregation. Able to respect and support the mission, vision and values of the CRCNA. 
2. Proven experience in leadership including strategic trust building experience with teams and individuals.
3. Proven ability to plan and manage operational processes for maximum efficiency and productivity. 
4. Gifts in administration with strong analytical and organizational skills. 
5. Proven ability and competence in budget planning and financial management. 
6. Excellence in verbal and written communication. 
7. High proficiency in Word, Excel, and Google Apps. 
8. Ability to multi-task and to prioritize tasks. 
9. Ability to carry out day-to-day tasks without direct supervision. 
10. Available to travel domestically or internationally at least twice per year. 

Education & Experience
1. A bachelor degree in a field that pertains to the essential duties of this position.  
2. Significant experience in team leadership, program management, and administration/operations. 


Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Application Instructions: 
Please upload your resume and cover letter as one .pdf or .doc/.docx file.

About The Christian Reformed Church in North America

Who We Are
The Christian Reformed Church in North America (CRCNA) includes just over one thousand congregations across the United States and Canada. About 75 percent of the churches are in the United States and 25 percent are in Canada. While we're a denomination with churches and ministries in two countries, we share in the blessings of ecclesial unity and joint ministry. Almost 230,000 people belong to the CRCNA—not a large number when you consider the population of our two countries. But by God’s grace we can accomplish a lot when we work together.

The CRCNA denominational offices serve the local church, providing resources to pastors and congregations so that people are introduced to Jesus Christ and their faith is nurtured. Other agencies of the CRCNA include ReFrame MinistriesResonate Global Missions and World Renew.

Be Who You Are
The CRCNA is committed to building a culture of belonging that encourages, supports, and celebrates the voices and experiences of all our employees. We strive to build a workforce that reflects the diversity of our broader culture and the Christian church, and invite all qualified candidates to apply. 
Ministry Focus
Denominational Office
Employment Status
Full time

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