Employee Relations Case Management Supervisor

Organizational values and culture: All MCC workers are expected to exhibit a commitment to a personal Christian faith and discipleship; active church membership; and nonviolent peacemaking. MCC is an equal opportunity employer, committed to employment equity. MCC values diversity and invites all qualified candidates to apply.  

Essential:  

• ??Bachelors degree? in HR, Social Work, Human Rights, International Development, International Relations, Public Administration, or Public Policy or other relevant field. Equivalent experience accepted in lieu of degree.  

• Extensive (3-5 years) experience in safeguarding, protection, case management, HR or related fields.  

• Experience in conducting high quality, culturally sensitive, and neutral HR investigations in complex and diverse environments.  

• In-depth knowledge of best practices and legislation and international protocols in relation to workplace harassment, child protection, racial and gender equity.  

• Demonstrated intercultural competency and ability to navigate cross-cultural conflict.  

• Confidence and assertiveness to challenge more experienced and senior colleagues when necessary. 

• Experience in leading and developing a small teams, such as Case Management Teams.  

• Strong English written and communication skills, including ability to prepare sensitive correspondence, conducting interviews, and leading trainings and presentations. Strong interpersonal skills and the ability to communicate tactfully and sensitively with a wide range of people in a large organization. 

• Comfort with learning new software and technological tools, ability to manage large amounts of data and produce relevant reports.  

Employment eligibility: Legally eligible to work in the U.S. MCC offers of employment are subject to a successful criminal background check(s). 

Preferred: 

• SHRM or CPHR certification, or masters in HR, Social Work, Human Rights, International Development, International Relations, Public Administration, or Public Policy 

• Experience in designing and delivering training or workshops to diverse stakeholders 

• Experience developing and working with policies and procedures related to conflict, harassment, and/or prevention of sexual violence and child protection.  

• Experience working in development, emergency response, or fragile state contexts 

• Spanish and/or French fluency